Answers, straight.
Coverage, accuracy, pricing, and how the data actually works. If your question isn't here, ask us directly.
Data & coverage
Which jurisdictions do you cover?+
Eleven Phoenix-metro cities daily — Phoenix, Mesa, Scottsdale, Tempe, Gilbert, Peoria, Buckeye, Avondale, Chandler, Goodyear, and Queen Creek — plus Maricopa County parcel records refreshed weekly and the statewide AZ ROC roster of contractor licenses, also weekly. More cities are being added as their records become available.
How fresh is the data, exactly?+
We pull new permits from each metro city portal every day, so they land in your feed the day after the city publishes them. National tools refresh on a slower cycle — Shovels on the 1st and 15th, others weekly — so by the time their data arrives the job is often already sourced.
How big is the dataset?+
Over 940,000 Phoenix-metro permits tracked daily, joined to 1.76 million Maricopa County parcels and 64,000 AZ ROC contractor licenses — with property sales and Census neighborhood context fused in. The full breakdown, source by source, is on the Data page.
How do you know which contractor pulled a permit?+
We match each permit to the Arizona ROC license roster by name, DBA, and license number, and show the match confidence on every link. Where a permit names a contractor who is not on the ROC roster, we still surface the name so it stays a callable lead.
What share of permits carry a contractor link?+
Today, 42% of all permits carry a contractor link — 72% of the ones that actually name a contractor. Many permits are owner-builder work or come from feeds that omit the contractor field, so we would rather report an honest number with the confidence shown on every match than inflate it and send you to the wrong company.
What data is in a permit record?+
Permit number, type, lifecycle status (applied, issued, final), application and issue dates, address and parcel, job valuation, and the matched contractor with its confidence level — plus the owner of record where the parcel join lands. Not every city populates every field; missing values are shown as blank rather than guessed.
Do you cover permits outside the Phoenix metro?+
Permit coverage today is the Phoenix metro — the eleven cities above plus Maricopa County. The AZ ROC license roster we fuse in is statewide, so contractor lookups work for any licensed Arizona contractor. We are Arizona-first by design: depth over breadth.
Pricing & plans
How does pricing work?+
Per seat, billed monthly. Free is $0 for public lookups and a 90-day search window. The GC tier is $89/mo for solo general contractors and subs. Pro is the full product at $199/seat/mo, and teams of 3+ get the $179/seat volume rate on one bill. Every paid tier starts with a 14-day free trial — no credit card up front.
What do I get for free?+
Public address and contractor lookups with no signup — license status, disciplinary flags, and the unlicensed-violator check. With a free account you also get permit search over the trailing 90 days and 1 saved search with a daily digest. Paid plans open the full covered history, exports, and the daily plays feed.
Do I need a contract?+
No. Start with a 14-day free trial, no credit card. After that it’s $199 per seat per month ($179 per seat at 3+ seats), and you can cancel anytime from Settings.
Are there hidden fees?+
No. The price on the card is what you pay. AZ TPT (sales tax) is added at checkout per state law.
What if I’m a seasonal business (e.g., AZ roofing in summer monsoon)?+
Pro accounts can pause for 1–3 months at a time, no billing during the pause. Your saved searches and tracked contractors are preserved.
Do you offer discounts for nonprofits or government?+
Yes. Contact sales for a 25% nonprofit/government discount on Pro and Team tiers.
Product
What’s the difference between Pro and Team?+
Same product. Team is per-seat with a volume discount at 3+ seats, one bill for everyone, and an admin who manages your reps. Each rep still gets their own book, plays, and pipeline.
Can I add seats later?+
Yes — add or remove seats anytime from Settings → Billing. Changes are prorated, and seat removal frees the seat immediately.
Can I switch tiers later?+
Yes — upgrade anytime from Settings → Billing. Downgrades take effect at the end of your current billing period.
Isn’t this just permit data I could pull from the city for free?+
Cities publish raw permits. We do the work in between: fusing them with ROC license status, parcel owner and mailing address, property sales, and contractor reputation, refreshing daily, and turning it into a ranked daily call list — the difference between a record and a reason to pick up the phone.
Do you have an API?+
Yes — programmatic JSON access to permits, the AZ ROC contractor roster, project clusters, relationship signals, property data, and a ranked lead feed. It’s $499/mo, and it includes the full dashboard, so you can work the data in the app too. There’s a free 14-day trial (real data, no card). An admin sets it up in Settings → API access; see the developer docs at /developers. Bulk delivery and data-license/redistribution rights are available under a separate Enterprise agreement.
Contractors & claims
Is my company already listed?+
If you hold an AZ ROC license or have pulled a permit in a covered jurisdiction, very likely yes — your record is assembled from public data. Search your business name or license number in the free contractor lookup to find it.
What do the badges on a contractor link mean?+
They are match-confidence tiers. “✓ Verified” means the license number on the permit itself matched the AZ ROC roster — no inference. “~ Likely” is a high-confidence name, DBA, or phone match, always shown with its confidence. “Suggested” is a low-confidence candidate worth a human look, and “Unclaimed” means the permit names no contractor at all.
How do I fix wrong or outdated info on my profile?+
Subscribers can file a correction with the “Suggest an edit” button on any contractor page — every submission goes to human review before anything changes publicly. Anyone can also email hello@plumbintel.com with the license number and the correction, and we’ll check it against the originating record.
Can I remove my information?+
Permit and license data are public records published by Arizona cities and the AZ ROC, so the underlying records remain. For specific requests about how your information is presented, email hello@plumbintel.com and we’ll take a look.
Company
Who is Plumb Intelligence?+
A construction-intelligence company built in Phoenix, Arizona. We fuse Arizona permits, contractor licenses, parcels, and property sales into one dataset — refreshed daily — for the suppliers, contractors, insurers, and investors who work this market.
Why Arizona only?+
Depth over breadth. National tools spread thin across 50 states and under-cover Arizona. We go the other way: every metro city portal daily, the full ROC roster, county parcels and sales — fused at a depth a national index can’t match.
What’s the catch?+
No catch. AZ trade pros have been underserved by national tools for years. We're betting that deep-AZ data + fair pricing wins. The price is what we need to operate; we'll grow it only when we add more capabilities.
How do I get in touch?+
Email hello@plumbintel.com — sales, support, data corrections, and press all land in a real inbox. The Contact page routes you to the right subject line.
Want the full source-by-source breakdown? See the data page → Or try the free tools — no signup.
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